Privacy Policy

Last updated: 31/01/26

At Hunt & Hall, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Who We Are

Hunt & Hall is a UK-based brand.
For the purposes of UK data protection law, we are the data controller responsible for your personal information.

If you have any questions about this policy or how we use your data, please contact us at:
Email: hello@huntandhall.com

2. What Information We Collect

We may collect and process the following information:

  • Personal details: name, email address, billing and delivery address, phone number

  • Order information: products purchased, order history, payment status

  • Account information: if you create an account with us

  • Marketing preferences: newsletter sign-ups and communication preferences

  • Technical data: IP address, browser type, device information, cookies, and site usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Deliver products and manage returns or exchanges

  • Communicate with you about your order

  • Provide customer support

  • Send newsletters or marketing communications (only if you have opted in)

  • Improve our website, products, and customer experience

  • Comply with legal or regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Contract – to fulfil your order

  • Consent – for marketing communications

  • Legal obligation – for tax and accounting purposes

  • Legitimate interests – to improve our services and website performance

5. Marketing Communications

If you subscribe to our mailing list, we may send you updates about new collections, early access releases, and exclusive offers.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We do not sell or rent your personal data to third parties.

6. Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Payment processors

  • Delivery and logistics partners

  • Website and email service providers (such as Squarespace)

These providers only process your data on our instructions and are required to keep it secure.

7. Cookies

Our website uses cookies to improve functionality and analyse site traffic.
You can manage or disable cookies through your browser settings at any time.

For more information, please see our Cookie Preferences.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. How Long We Keep Your Data

We only retain your personal data for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, accounting, or regulatory requirements

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.