TERMS & CONDITIONS

Hunt & Hall – Website Terms of Sale & Use

These Terms & Conditions govern the use of the Hunt & Hall website and the purchase of products from us.

By accessing our website or placing an order, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions.

1. About Us

Hunt & Hall is the trading name of Hunt & Hall Ltd, a company registered in England and Wales under company number 13687491.

Registered Office (legal and administrative purposes only):
Hunt & Hall Ltd
The Hall
Huttoft Road
Sutton-on-Sea
Lincolnshire
LN12 2LJ
United Kingdom

The registered office address is not a retail location and must not be used for returns or customer visits.

2. Contact

You can contact the Hunt & Hall team via:

  • Email: hello@huntandhall.com

  • Telephone / Text: +44 (0)7375 943 847

If we need to contact you, we will do so using the details provided at checkout. We are not responsible for issues caused by incorrect or incomplete contact information supplied by you.

3. Eligibility to Purchase

By placing an order, you confirm that:

  • You are 18 years of age or over

  • You are legally capable of entering into binding contracts

  • You are purchasing as a consumer for private and domestic use only

  • Products are not for resale, reproduction, or commercial use

  • All information provided is accurate and complete

  • The payment method used belongs to you and has sufficient funds

4. Products & Descriptions

We take reasonable care to ensure product descriptions, imagery, and pricing are accurate.

Please note:

  • Colours may vary due to screen settings

  • Measurements are approximate

  • Minor variations in colour, texture, fit, or finish may occur due to the nature of garment production

These do not constitute faults.

5. Pricing & Payment

  • All prices are shown in GBP (£) unless stated otherwise

  • Prices include VAT where applicable

  • Delivery charges are shown at checkout

  • Payment is taken in full at the time of order

In the event of a pricing error, we reserve the right to cancel the order or contact you to reconfirm at the correct price.

All payments are processed securely by third-party payment providers. We do not store card details.

6. Order Acceptance

An order constitutes an offer to purchase.

A legally binding contract is formed only when:

  • Payment has been successfully authorised, and

  • You receive an order confirmation email

We reserve the right to refuse or cancel orders due to pricing errors, stock availability, or suspected fraud.

7. Delivery

  • Delivery times are estimates only and not guaranteed

  • Risk of loss passes to the customer once delivery is confirmed by the courier

  • Orders confirmed as delivered (including GPS confirmation where available) are deemed successfully delivered

We are not responsible for courier delays, customs delays, or events beyond our reasonable control.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy, Refund Policy, and Delivery Policy, which form part of these Terms.

Failure to follow the published policies may invalidate refund or exchange eligibility.

9. Cancellations

Under the Consumer Contracts Regulations, customers may cancel an order within 14 days of delivery, subject to compliance with our Returns Policy.

10. Faulty Goods

Your statutory rights under the Consumer Rights Act 2015 are not affected.

Where a fault is confirmed, we may offer a repair, replacement, or refund, depending on the circumstances.

11. Chargebacks & Disputes

By placing an order, you agree that:

  • Chargebacks raised for items confirmed as delivered will be formally disputed

  • Failure to comply with our published policies may invalidate claims

  • Evidence including courier confirmation, tracking data, GPS records, and correspondence may be provided to payment providers

Abuse of chargeback systems may result in account restriction.